Privacy policy

The General Entertainment Authority (GEA) was established in alignment with Saudi Vision 2030 to develop and regulate the entertainment sector, providing high-quality and inclusive entertainment options that enrich individual experiences, bring joy, improve quality of life, meet global standards, and cater to all segments of society—citizens and residents—across various income levels and throughout all regions of the Kingdom.

Contact Information for the Data Management Office:

• Phone: 8001282222
• Fax: 01183852261 – 01183852260

Policy Update The privacy policy was last updated on January 16, 2025.

Types of Data Collected The personal data we collect and process depends on the products or services provided by the Authority. The main categories of personal data typically processed include:

How Personal Data is Collected The collection and processing of personal data are necessary to deliver high-quality services. Data may be collected directly or indirectly:

1. Directly Provided by the User:
• Registration data for GEA websites, services, and applications.
• Communications with GEA (support requests, inquiries, feedback, complaints).
2. Indirectly Collected Automatically:
• Technical data such as IP address, geographic location, cookies.
• Data from integrated government platforms, in accordance with SDAIA’s Data Sharing Policy.

Purpose of Data Collection and Processing The GEA processes personal data for the following purposes:

1. To enable and deliver GEA services.
2. To create and update relevant policies.
3. For job and training application requirements.
4. To invite individuals to workshops, training, and conferences.
5. To respond to beneficiary inquiries.
6. To enhance service performance and user experience.
7. To authenticate user identity.
8. To meet legal and regulatory requirements.
9. To detect violations of terms of use and potential abuses.
10. For data analysis, statistics, and internal reports.
11. To maintain and secure systems and improve services.
12. To promote awareness campaigns about GEA or its programs.

Disclosure of Personal Data Personal data may be shared with government entities for legitimate, system-based reasons to serve the public interest without compromising individual privacy or national interests. Only authorized GEA employees can access this data. Data may be shared with:

• Relevant government entities for operational integration.
• Partner entities under agreements or MOUs, in line with SDAIA's data sharing principles.

Data Storage Personal data is securely stored and processed within Saudi Arabia using top-level cybersecurity technologies that comply with national and international standards. GEA ensures safe disposal of personal data once no longer needed unless lawful retention is required.

Your Rights GEA prioritizes data protection and ensures the following rights:

1. Right to Know: Understand the legal basis, purpose, and usage of your personal data.
2. Right of Access: Review, obtain a clear copy, request correction, transfer, or deletion of outdated data, in compliance with regulations.
3. Right to Withdraw Consent: You may withdraw your consent for data processing at any time unless legal obligations state otherwise.

Note: Some rights may be subject to exceptions and will be assessed on a case-by-case basis to ensure regulatory compliance.

Inquiries and Complaints For any questions or complaints, contact us at 8001282222 or submit your request via the Entertainment Portal: CX.gea.gov.sa

Legislative References For more information on relevant laws and regulations:

• Policies issued by the National Data Management Office
• Regulations from the National Cybersecurity Authority
• Personal Data Protection Law and its Implementing Regulations